Complaints
Families’ Alliance for Change is advocating for an independent complaints process to be introduced urgently. We believe that a failing local authority should not be allowed to continue to mark its own homework. The complaints below illustrate the dangers of allowing this practice to continue.
Complaint 1 - concerns about the conduct of the Monitoring Officer rejected on the grounds that she is too senior to be investigated
Concerns about the conduct of the Monitoring Officer rejected on the grounds that she is too senior to be investigated!